FAQs

1. What kind of products do you sell?
We offer a curated selection of beauty products, electronic gadgets, and fitness gear. Everything is chosen with quality, function, and style in mind.

2. Are your products genuine and high quality?
Absolutely. We only stock products that meet our quality standards and that we’d use ourselves. We work with trusted suppliers and brands to ensure every item delivers value.

3. Where do you ship?
We ship worldwide! Shipping times and costs may vary depending on your location. You'll see all details at checkout.

4. How long does shipping take?
Shipping usually takes between 5–10 business days, depending on your location and the product. You’ll receive a tracking number once your order ships.

5. How can I track my order?
Once your order is shipped, you’ll get a tracking link via email. If you have any trouble, just email us at info@amaryllis.com and we’ll help you out.

6. What is your return policy?
If you’re not happy with your purchase, you can return it within 14 days of receiving your order. Items must be unused and in their original packaging. Contact us to start the return process.

7. Do you offer refunds?
Yes, once we receive and inspect your returned item, we’ll issue a refund to your original payment method. Processing time may vary depending on your bank.

8. How can I contact you?
You can reach us anytime at info@amaryllis.com. We usually respond within 24 hours (often sooner!).

9. Do you offer discounts or promotions?
Yes! Keep an eye on our website and subscribe to our newsletter for exclusive offers, new arrivals, and flash sales.

10. Can I change or cancel my order after placing it?
We process orders quickly, but if you reach out within 12 hours of placing your order, we’ll do our best to help. Email us right away at info@amaryllis.com.